{"id":11149,"date":"2016-09-23T08:59:34","date_gmt":"2016-09-23T08:59:34","guid":{"rendered":"http:\/\/blogs.funiber.org\/pt\/?p=11149"},"modified":"2016-09-23T09:00:47","modified_gmt":"2016-09-23T09:00:47","slug":"funiber-novidades-tecnologicas-empresa","status":"publish","type":"post","link":"https:\/\/www.funiber.blog\/pt\/tecnologias-tic\/2016\/09\/23\/funiber-novidades-tecnologicas-empresa","title":{"rendered":"As tend\u00eancias tecnol\u00f3gicas dentro da empresa"},"content":{"rendered":"<h2>A experi\u00eancia do cliente \u00e9 fundamental para as empresas que devem adotar tend\u00eancias tecnol\u00f3gicas articuladas aos\u00a0planos de neg\u00f3cio<\/h2>\n<p>As empresas devem adaptar-se \u00e0s mudan\u00e7as tecnol\u00f3gicas, especialmente no que se refere ao atendimento ao cliente. Como afirmou o CEO da <a href=\"http:\/\/www.bmcsoftware.com.br\/\" target=\"_blank\">BMC Software<\/a>, Bob Beauchamp, durante a confer\u00eancia de abertura do evento <a href=\"http:\/\/engage.bmc.com\/\" target=\"_blank\">BMC Engage<\/a>, em Las Vegas: \u201ca empresa digital precisa n\u00e3o apenas inovar em seu neg\u00f3cio, mas na experi\u00eancia do cliente\u201d.<!--more--><\/p>\n<p>Imaginar os variados tipos de clientes que t\u00eam diferentes comportamentos de compra \u00e9 importante para poder oferecer experi\u00eancias destac\u00e1veis. Atender \u00e0s demandas de consumo de jovens \u00e9 distinta das necessidades de consumidores adultos, e cada gera\u00e7\u00e3o requer aten\u00e7\u00e3o.<\/p>\n<p>O CEO afirmou que as empresas devem ter em considera\u00e7\u00e3o temas como mobilidade, internet, cloud, geolocaliza\u00e7\u00e3o, mapeamento, realidade virtual, entre outras tend\u00eancias tecnol\u00f3gicas. Cita como exemplo, o jogo <a href=\"https:\/\/www.funiber.blog\/pt\/tecnologias-tic\/2016\/08\/11\/funiber-pokemon-go-modelo-empresas\" target=\"_blank\">Pokem\u00f3n Go<\/a> que aumentou em muito o valor de mercado da Nintendo.<\/p>\n<p>Para que as empresas abracem as inova\u00e7\u00f5es, os departamentos de tecnologia t\u00eam que estar atentos a todas as novidades do neg\u00f3cio para poder trabalhar em conjunto. Interagir com desenvolvedores, marketing, seguran\u00e7a, RH e linhas de neg\u00f3cio em geral \u00e9 importante para desenvolver o ambiente de trabalho digital.<\/p>\n<p>Nos cursos da \u00e1rea de TI da <a href=\"http:\/\/www.funiber.org.br\" target=\"_blank\"><strong>FUNIBER<\/strong><\/a>, como o <a href=\"http:\/\/www.funiber.org.br\/areas-de-conhecimento\/tecnologias-da-informacao\/mestrado-em-direcao-estrategica-em-engenharia-de-software\">Mestrado em Dire\u00e7\u00e3o Estrat\u00e9gica em Engenharia de Software<\/a>, os profissionais t\u00eam a oportunidade de ampliar o conhecimento sobre os novos estilos de gest\u00e3o empresarial para adotar da maneira mais eficaz as tecnologias nos planos de neg\u00f3cio.<\/p>\n<p>Fonte: \u00a0<a href=\"http:\/\/fnbr.es\/3iu\">http:\/\/fnbr.es\/3iu<\/a><\/p>\n<p>Foto: Todos os direitos reservados<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A experi\u00eancia do cliente \u00e9 fundamental para as empresas que devem adotar tend\u00eancias tecnol\u00f3gicas articuladas aos\u00a0planos de neg\u00f3cio As empresas devem adaptar-se \u00e0s mudan\u00e7as tecnol\u00f3gicas, especialmente no que se refere ao atendimento ao cliente. Como afirmou o CEO da BMC Software, Bob Beauchamp, durante a confer\u00eancia de abertura do evento BMC Engage, em Las Vegas: [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":11152,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[6],"tags":[285,408,172,248,911,1720,180,87,671,79,641,255,1721,111,51],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>As novidades tecnol\u00f3gicas dentro da empresa<\/title>\n<meta name=\"description\" content=\"A experi\u00eancia do cliente \u00e9 fundamental para as empresas que devem adotar tend\u00eancias tecnol\u00f3gicas articulados aos planos de neg\u00f3cio\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.funiber.org\/pt\/tecnologias-tic\/2016\/09\/23\/funiber-novidades-tecnologicas-empresa\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"As novidades tecnol\u00f3gicas dentro da empresa\" \/>\n<meta property=\"og:description\" content=\"A experi\u00eancia do cliente \u00e9 fundamental para as empresas que devem adotar tend\u00eancias tecnol\u00f3gicas articulados aos planos de neg\u00f3cio\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.funiber.org\/pt\/tecnologias-tic\/2016\/09\/23\/funiber-novidades-tecnologicas-empresa\" \/>\n<meta property=\"og:site_name\" content=\"FuniBlogs - 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