{"id":22993,"date":"2020-09-19T04:38:25","date_gmt":"2020-09-19T09:38:25","guid":{"rendered":"https:\/\/blogs.funiber.org\/pt\/?p=22993"},"modified":"2020-09-17T04:42:56","modified_gmt":"2020-09-17T09:42:56","slug":"funiber-gestao-expectativas","status":"publish","type":"post","link":"https:\/\/www.funiber.blog\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas","title":{"rendered":"Gest\u00e3o de expectativas em projeto"},"content":{"rendered":"<h2><strong>Durante a realiza\u00e7\u00e3o de um projeto, \u00e9 essencial levar em considera\u00e7\u00e3o as expectativas dos clientes e partes interessadas. <\/strong><\/h2>\n<p>Apesar de concluir um projeto com base em um prazo, custo e alcance previamente estabelecidos, \u00e9 poss\u00edvel que as <a href=\"https:\/\/www.funiber.blog\/pt\/arquitetura-e-desenho\/2017\/12\/03\/funiber-sucesso-expectativa\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>expectativas<\/strong><\/a><strong> do cliente <\/strong>n\u00e3o sejam superadas.<!--more--><\/p>\n<p>Assim indica <a href=\"https:\/\/es.linkedin.com\/in\/alejandrop\" target=\"_blank\" rel=\"noopener noreferrer\">Alejandro P\u00e9rez<\/a>, fundador e CEO da <a href=\"http:\/\/www.ceolevel.com\" target=\"_blank\" rel=\"noopener noreferrer\">CEOLEVEL<\/a>, uma empresa dedicada \u00e0 forma\u00e7\u00e3o em gest\u00e3o e dire\u00e7\u00e3o de projetos.<\/p>\n<p><strong>Uma vez definida a equipe de trabalho <\/strong>que estar\u00e1 ativamente envolvida no projeto, P\u00e9rez oferece uma s\u00e9rie de dicas para gerir de forma adequada as expectativas dos clientes e das partes interessadas.<\/p>\n<p>Em primeiro lugar, o especialista destaca a import\u00e2ncia de se estabelecer <strong>expectativas realistas<\/strong>, que possam ser realizadas com sucesso em um determinado per\u00edodo. \u201cPor isso \u00e9 importante dedicar um tempo no in\u00edcio do projeto para definir corretamente o que se pretende obter, o resultado do projeto e especificar com o cliente suas expectativas iniciais\u201d, acrescenta P\u00e9rez.<\/p>\n<p><strong>O envolvimento do <\/strong><a href=\"https:\/\/www.funiber.blog\/pt\/arquitetura-e-desenho\/2020\/01\/12\/funiber-analise-risco\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><em>Project Manager<\/em><\/strong><\/a> desde o in\u00edcio do projeto \u00e9 outro fator importante para evitar que sejam oferecidas ideias imposs\u00edveis de realizar.<\/p>\n<p>Outra dica \u00e9 documentar ao m\u00e1ximo os <strong>requisitos do projeto<\/strong>. Uma tarefa na qual ser\u00e1 necess\u00e1rio entrevistar as partes interessadas do trabalho.<\/p>\n<p>Todas as mudan\u00e7as que ocorram em rela\u00e7\u00e3o \u00e0s expectativas devem ser comunicadas aos participantes: \u201ca comunica\u00e7\u00e3o \u00e9 muito importante em todos os momentos e com todas as partes, para que saibam o que est\u00e1 acontecendo em todos os momentos e se h\u00e1 mudan\u00e7as importantes das quais devem ser informados, evitando surpresas inesperadas\u201d.<\/p>\n<p>Entregar demonstra\u00e7\u00f5es ou testes para o cliente durante a execu\u00e7\u00e3o do projeto pode ajudar a confirmar se o trabalho est\u00e1 indo por um bom caminho.<\/p>\n<p>Todos os interessados em conhecer a fundo o funcionamento de um projeto e as raz\u00f5es da import\u00e2ncia de gerir expectativas sobre ele, poder\u00e3o alcan\u00e7ar seu objetivo com os programas universit\u00e1rios patrocinados pela <a href=\"https:\/\/www.funiber.org\">FUNIBER<\/a>. Um dos cursos oferecidos \u00e9 o <a href=\"https:\/\/www.funiber.org\/maestria-en-diseno-gestion-y-direccion-de-proyectos\" target=\"_blank\" rel=\"noopener noreferrer\">Mestrado em Desenho, Gest\u00e3o e Dire\u00e7\u00e3o de Projetos<\/a>.<\/p>\n<p>Fonte: <a href=\"http:\/\/www.ceolevel.com\/5-utiles-consejos-para-gestionar-las-expectativas-en-los-proyectos\" target=\"_blank\" rel=\"noopener noreferrer\">5 \u00datiles Consejos Para Gestionar las Expectativas en los Proyectos<\/a>.<\/p>\n<p>Foto: Todos os direitos reservados.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Durante a realiza\u00e7\u00e3o de um projeto, \u00e9 essencial levar em considera\u00e7\u00e3o as expectativas dos clientes e partes interessadas. Apesar de concluir um projeto com base em um prazo, custo e alcance previamente estabelecidos, \u00e9 poss\u00edvel que as expectativas do cliente n\u00e3o sejam superadas.<\/p>\n","protected":false},"author":10,"featured_media":22994,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[7],"tags":[1242,1213,445,855,285,408,119,2165,248,911,106,6532,671,492,641,255,6531,112,4894],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gest\u00e3o de expectativas em projeto<\/title>\n<meta name=\"description\" content=\"Durante a realiza\u00e7\u00e3o de um projeto, \u00e9 essencial levar em considera\u00e7\u00e3o as expectativas dos clientes e partes interessadas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gest\u00e3o de expectativas em projeto\" \/>\n<meta property=\"og:description\" content=\"Durante a realiza\u00e7\u00e3o de um projeto, \u00e9 essencial levar em considera\u00e7\u00e3o as expectativas dos clientes e partes interessadas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\" \/>\n<meta property=\"og:site_name\" content=\"FuniBlogs - FUNIBER\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/funiber\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-19T09:38:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-17T09:42:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.funiber.org\/pt\/wp-content\/uploads\/2020\/09\/funiber-expectativas-projetos.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"733\" \/>\n\t<meta property=\"og:image:height\" content=\"489\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michelle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@FUNIBER\" \/>\n<meta name=\"twitter:site\" content=\"@FUNIBER\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michelle\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas#article\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\"},\"author\":{\"name\":\"Michelle\",\"@id\":\"https:\/\/blogs.funiber.org\/pt\/#\/schema\/person\/a1eaaa5e57eac866a8c5946946bcf80d\"},\"headline\":\"Gest\u00e3o de expectativas em projeto\",\"datePublished\":\"2020-09-19T09:38:25+00:00\",\"dateModified\":\"2020-09-17T09:42:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\"},\"wordCount\":364,\"publisher\":{\"@id\":\"https:\/\/blogs.funiber.org\/pt\/#organization\"},\"keywords\":[\"Bolsas\",\"Clientes\",\"Dire\u00e7\u00e3o de Projetos\",\"Doutorado\",\"Educa\u00e7\u00e3o\",\"Educa\u00e7\u00e3o a Dist\u00e2ncia\",\"Estudos\",\"Expectativas\",\"Funiber\",\"FUNIBER Opini\u00f5es\",\"Gest\u00e3o\",\"interessados\",\"mestrado\",\"Objetivos\",\"Opini\u00e3o FUNIBER\",\"Opini\u00f5es Funiber\",\"proejtos\",\"Projetos\",\"stakeholders\"],\"articleSection\":[\"Projetos\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\",\"url\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\",\"name\":\"Gest\u00e3o de expectativas em projeto\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.funiber.org\/pt\/#website\"},\"datePublished\":\"2020-09-19T09:38:25+00:00\",\"dateModified\":\"2020-09-17T09:42:56+00:00\",\"description\":\"Durante a realiza\u00e7\u00e3o de um projeto, \u00e9 essencial levar em considera\u00e7\u00e3o as expectativas dos clientes e partes interessadas.\",\"breadcrumb\":{\"@id\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blogs.funiber.org\/pt\/arquitetura-e-desenho\/2020\/09\/19\/funiber-gestao-expectativas#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/blogs.funiber.org\/pt\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Gest\u00e3o de expectativas em projeto\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blogs.funiber.org\/pt\/#website\",\"url\":\"https:\/\/blogs.funiber.org\/pt\/\",\"name\":\"FuniBlogs - 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